Refund Policy — Joga Bonito Academy

Effective Date: June 19th, 2024

At Joga Bonito Academy, every program, training session, and paid plan is carefully scheduled in advance. Because of facility rentals, roster limits, and coach availability, all payments are non-refundable.

However, we understand that life happens — so credits toward future programs are allowed when appropriate.

This policy keeps things fair, flexible, and consistent for all families.

1. No Refunds for All Programs

All payments for our training programs, clinics, leagues, camps, or seasonal sessions are non-refundable.

This includes:

• Missed sessions

• Schedule conflicts

• Player availability changes

• Weather-related changes (we offer makeups when possible)

But credit may be issued — see Section 4.

2. No Refunds for Private Lessons

Payments for private training sessions (single or package deals) are also non-refundable.

This includes:

• Same-day cancellations

• No-shows

• Changes in personal schedules

Rescheduling is allowed if the coach has availability, but refunds are not offered.

Credits for private lessons are not guaranteed, but may be considered at Joga Bonito Academy’s discretion.

3. No Refunds for Digital Plans or Paid Online Programs

All digital purchases — including online courses, training videos, eBooks, or paid membership plans — are non-refundable.

Access begins immediately after purchase, and cannot be reversed.

4. Credits Toward Future Programs (Allowed & Encouraged)

While refunds are not available, credit toward a future Joga Bonito Academy program may be issued if:

• Your child becomes injured

• Your family experiences an unexpected situation

• You notify us before the program reaches Week 2

• The program has not reached capacity and credit will not impact roster limits

Credits:

• Do not expire

• Can be used for any future clinics, leagues, camps, or seasonal programs

• Must be approved by the academy staff

To request credit, email us anytime at Office@jogabonitoacademy.com.

5. Weather Cancellations

We follow standard Connecticut facility guidelines for weather.

• If a session is canceled, we try our best to offer a makeup date

• If no makeup can be scheduled, credit may be issued, but refunds are not

6. Need Help? We’re Here.

While refunds aren’t offered, we always work with families to find a solution that keeps players training and improving.

If you have any questions, reach out:

Joga Bonito Academy
Email: Office@jogabonitoacademy.com